Return and Refund Policy

At claudiasboutique.com, we are committed to providing all our customers with excellent service and an enjoyable shopping experience. Our return and refund policy has been carefully designed to ensure the highest level of customer satisfaction under specific conditions. Please read the following policy carefully.

100% Return Guarantee on New Products

We offer a full return guarantee on all new products, except for sale items. Discounted items are excluded from this guarantee.

No Refunds on Sale Items

Items purchased during a sale are non-refundable. These purchases are final and cannot be returned or exchanged, even in the case of incorrect sizing.

Return Shipping Costs

The cost of returning an item is the responsibility of the customer. claudiasboutique.com does not reimburse return shipping fees and is not liable for any charges incurred during the return process. Please also refer to our Terms and Conditions for more details.

Return Notification Period

Returns must be reported within 30 days of receiving your order. After this period, returns can no longer be accepted. Please make sure to respect this timeframe to qualify for a return.

Exchange of Discounted Items

Discounted or sale items cannot be exchanged, even in cases of incorrect size. Please ensure you select the correct size before completing your purchase.

100% Guarantee on Faulty Items

We offer a full guarantee on all faulty or defective items. If a product shows a manufacturing defect, it can be returned for a full refund or exchange, depending on your preference.

How to Initiate a Return

To start a return, please contact us via email at:
📧 info@claudiasboutique.com

Once your return request has been reviewed and approved, you will receive detailed instructions on how to complete your return.

Return Form Requirement

Returns without a completed return form cannot be processed. Please make sure to include this form with your package to ensure proper handling of your request.

Conclusion

At claudiasboutique.com, we strive to ensure complete customer satisfaction. By following our return and refund policy, we can guarantee that all returns are handled efficiently and fairly.

For any questions or further assistance, please contact our customer service team at:
📧 info@claudiasboutique.com